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Frequently Asked Questions

Here are some of the common questions regarding subscription payments. If you can’t find your question here, contact us through chat or email here.

How can I update my payment information?

Changing payment details is easy. Just visit this page here and request access by entering your email address (must be the same as the one used for the original payment). After you have confirmed that you access to this email address, you will be able to change your payment details.

If you wish to change your payment plan in detail, please contact us through this chat or email here.

How can I cancel my subscription?

When and under which conditions you are able to cancel your subscription depends on the contract you agreed to. For this reason we do not offer a way to cancel the subscription online. Please get in touch with us through our chat or email here.

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 - Add images and documents to your report

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